How to replace a Harvard FCU debit or credit card:
Reporting your debit card lost or stolen is easy using the Harvard FCU Cards App, and a new card will be automatically reissued. Download the app on the App Store or Google Play and have your card information handy to complete the registration.
If you’re replacing a damaged card or would like to request a replacement card without using the cards app, please follow the instructions below.
To have your Harvard Alumni credit card replaced, please call:
– Cardholder Services 1-866-820-3879
– Cardholder Services (Intl) – 1-727-566-4144
To have your Harvard FCU debit card replaced, please complete this form.
– More than three card replacement requests within a 12-month period may result in a fee.
– If your request is related to fraud, please contact our dedicated fraud department at 888-918-7313.
Please allow 7-10 business days for your new card to arrive by mail within the U.S. International mailings can take a longer time to arrive. To replace a debit card in person, you can visit our Harvard Square, or Massachusetts General Hospital branch. A valid government-issued ID is needed to obtain an instant issued debit card.