We’re always looking for smart, creative people to join the team.

Harvard FCU strives to make a powerful, positive impact on not only the finances but the lives of all those we serve. Our drive to serve people shines through with team members who are genuine and energized. The Harvard FCU team consistently aspires to put people before profit and unlock better futures for those we serve by providing the tools our members need to feel empowered in their lives and their finances.

Harvard FCU thrives with a dynamic, small-business atmosphere where each member of the team has a significant impact. Staff are employed by Harvard University and enjoy competitive salaries and robust benefits. Check out our opportunities below!

Harvard University Benefits

Discover Harvard University’s Total Rewards

Medical/Dental/Vision We offer a variety of excellent medical plans, dental, and vision plans. All coverage begins as of your start date.

Time Off 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

Retirement University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness Options Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard Access Including athletic facilities, libraries, campus events as well as many discounts throughout metro Boston.

Open Positions

Education Lending Outreach Coordinator

65902BR

Reporting to the Loan Servicing and Support Supervisor, the Education Lending Outreach Coordinator is responsible for supporting education lending products, processes and initiatives at Harvard Federal Credit Union (Harvard FCU).

Duties include providing support and customer service to members, retail, operations, and key stakeholders. This person is responsible for actively engaging members through the education loan lifecycle, managing member communication strategies, and establishing internal training programs. Working closely with the Education Lending team, this person helps to identify trends, areas for improvement, and seeks opportunities to enhance the member and internal partner experience

 

Member Support Agent

65527BR

The Support Center at Harvard Federal Credit Union is a full-service contact center servicing the Harvard community and affiliate organizations. The Member Support Agent provides timely and accurate information to all members in a courteous and professional manner. In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.

 

Member Services Representative

65559BR

Harvard Federal Credit Union (Harvard FCU) is seeking a dynamic, energetic employee with outstanding communications skills and a passion for customer service! Our ideal candidate will focus on providing an exceptional customer experience in all member touch-points, in-person, phone interactions and digital communications. Will be responsible for providing timely, accurate service to all customers.