We’re always looking for smart, creative people to join the team.

Harvard FCU strives to make a powerful, positive impact on not only the finances but the lives of all those we serve. Our drive to serve people shines through with team members who are genuine and energized. The Harvard FCU team consistently aspires to put people before profit and unlock better futures for those we serve by providing the tools our members need to feel empowered in their lives and their finances.

Harvard FCU thrives with a dynamic, small-business atmosphere where each member of the team has a significant impact. Staff are employed by Harvard University and enjoy competitive salaries and robust benefits. Check out our opportunities below!

Harvard University Benefits

Discover Harvard University’s Total Rewards

Medical/Dental/Vision We offer a variety of excellent medical plans, dental, and vision plans. All coverage begins as of your start date.

Time Off 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.

Retirement University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Transportation Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness Options Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Harvard Access Including athletic facilities, libraries, campus events as well as many discounts throughout metro Boston.

Open Positions

Member Support Agent

67819BR

The Support Center at Harvard FCU is a full-service contact center servicing the Harvard community and affiliate organizations. The Member Support Agent provides timely and accurate information to all members in a courteous and professional manner. In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.

Assistant Manager, Card Services

67716BR

Reporting to the Card Services Manager, the Assistant Manager is responsible for directing the operations and workflow of tasks in the Card Services department. The Assistant Manager is responsible for ensuring effective and efficient response time, quality member service, and overall member experience. The Assistant Manager handles or delegates disputes and fraud, production, delivery, and functionality of ATM, debit, and credit cards that help to support front line member operations. The Assistant Manager assists the Card Services Manager with performance monitoring of multiple third-party vendors. They provide timely, accurate and professional guidance to members and staff to ensure commitment to exceptional service delivery, and actively participate in ongoing training development and coaching of Card Services department staff. The Assistant Manager assists the Card Services Manager with projects including developing new products and procedures.