Preventing Fraud

Fraud is constantly evolving—and so are we. Learn how we protect your accounts and how to recognize and avoid common scams.

Authentication checks: When you sign into your account, we may ask you to complete a few extra steps to verify your identity. This helps us keep your accounts and information secure.
Suspicious activity reports: We monitor your accounts to help detect any fraud as early as possible.
Secure banking: When you access your online banking, you can be sure that your activity and any messages you send remains private.
Trustworthy support: Our team is here to help and committed to keeping your personal information confidential.

Hang up on robocalls: Scammers use illegal sales calls aimed to get your money and your personal information.
Look out for phishing emails and texts: Don’t click on links in emails or texts you didn’t expect.
Investigate before you donate: Don’t be rushed into making a donation. Get tips on donating wisely at ftc.gov/charity.
Sign up for account alerts: Be sure to sign up to receive alerts about suspicious activity and other important information regarding your Online Banking accounts.
Follow our blog: For information on the latest scams and how to protect yourself, stay up to date with our blog!
Join our webinars: Check our workshops page regularly for webinars on frauds and scams like this one.

Beware of phishing messages: Scammers may send emails, texts, or messages that appear to be from trusted organizations to trick you into sharing sensitive information like passwords, account numbers, or personal details.
Watch out for messages claiming to be from trusted institutions: Fraudulent emails may look like they come from your bank, government agencies, or well-known companies. Always verify by going directly to the official website instead of clicking links or downloading attachments.
Learn how to recognize phishing attempts: Review educational resources and videos from the FTC on identifying and avoiding phishing scams.
Stay informed: Visit ftc.gov for the latest information on phishing and other scams. You can also sign up for alerts at ftc.gov/subscribe to stay up to date.