Siempre buscamos personas inteligentes y creativas para unirse al equipo.
Harvard FCU strives to make a powerful, positive impact on not only the finances but the lives of all those we serve. Our drive to serve people shines through with team members who are genuine and energized. The Harvard FCU team consistently aspires to put people before profit and unlock better futures for those we serve by providing the tools our members need to feel empowered in their lives and their finances.
Harvard FCU thrives with a dynamic, small-business atmosphere where each member of the team has a significant impact. Staff are employed by Harvard University and enjoy competitive salaries and robust benefits. Check out our opportunities below!
Beneficios de la Universidad de Harvard
Descubra las recompensas totalesde la Universidad de Harvard
Médico/Dental/Visión Ofrecemos una variedad de excelentes planes médicos, dentales y de visión. Toda la cobertura comienza a partir de su fecha de inicio.
Tiempo libre 3 - 4 semanas de vacaciones pagadas, descanso vacacional pagado, 12 días de enfermedad pagados, 11,5 días festivos pagados y 3 días personales pagados al año.
Jubilación Plan de jubilación financiado por la Universidad con adquisición de derechos después de 3 años de servicio.
Programa de ayuda a la matrícula Programa competitivo de ayuda a la matrícula, 40 dólares por clase en la Harvard Extension School y opciones de descuento a través de las escuelas de posgrado de Harvard participantes.
Transporte Harvard ofrece un pase de la MBTA con un 50% de descuento, así como otras opciones para ayudar a los empleados en sus desplazamientos diarios.
Wellness Options Harvard ofrece programas y clases a bajo costo o sin costo alguno, incluyendo manejo del estrés, masajes, nutrición, meditación y servicios de salud complementarios.
Acceso a Harvard Incluye instalaciones deportivas, bibliotecas, eventos del campus, así como muchos descuentos en todo el área metropolitana de Boston.
Puestos abiertos
66330BR
Under the direction of the AVP for Branch Administration, the Branch Manager manages the operations, sales and service provided at the Harvard FCU branches, and serves as the primary contact for the Harvard/MGH/Partners HealthCare community. The Branch Manager supervises branch staff, providing leadership and coaching, encouraging high-quality service, efficient operations and effective sales of Harvard Federal Credit Union products and services.
Member Services Representative
65559BR
Harvard Federal Credit Union (Harvard FCU) is seeking a dynamic, energetic employee with outstanding communications skills and a passion for customer service! Our ideal candidate will focus on providing an exceptional customer experience in all member touch-points, in-person, phone interactions and digital communications. Will be responsible for providing timely, accurate service to all customers. This position is fully on-campus.
Card Services Representative I
66140BR
This position works independently and as part of a team to support the operational functions to enhance efficient and effective card servicing and superior member support. Specifically responsible for ATM/Debit and Credit Card operational support service. This role will also provide timely, accurate and professional assistance to members and staff on all card service inquiries.
66071BR
Reporting to the Consumer Lending Manager, the Consumer Lending Generalist coordinates aspects of the consumer loan servicing and origination program, associated processes and procedures, corrections, loan record management, release of paid loans, insurance and title tracking, and loan processing. Works independently with minimal supervision to provide support and customer service to members, retail, operations, and key stakeholders related to the lending operations.
Education Lending Outreach Coordinator
65902BR
Reporting to the Loan Servicing and Support Supervisor, the Education Lending Outreach Coordinator is responsible for supporting education lending products, processes and initiatives at Harvard Federal Credit Union (Harvard FCU).
Duties include providing support and customer service to members, retail, operations, and key stakeholders. This person is responsible for actively engaging members through the education loan lifecycle, managing member communication strategies, and establishing internal training programs. Working closely with the Education Lending team, this person helps to identify trends, areas for improvement, and seeks opportunities to enhance the member and internal partner experience
Agente de soporte para miembros
65527BR
The Support Center at Harvard Federal Credit Union is a full-service contact center servicing the Harvard community and affiliate organizations. The Member Support Agent provides timely and accurate information to all members in a courteous and professional manner. In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.