Siempre buscamos personas inteligentes y creativas para unirse al equipo.

Harvard FCU strives to make a powerful, positive impact on not only the finances but the lives of all those we serve. Our drive to serve people shines through with team members who are genuine and energized. The Harvard FCU team consistently aspires to put people before profit and unlock better futures for those we serve by providing the tools our members need to feel empowered in their lives and their finances.

Harvard FCU thrives with a dynamic, small-business atmosphere where each member of the team has a significant impact. Staff are employed by Harvard University and enjoy competitive salaries and robust benefits. Check out our opportunities below!

Beneficios de la Universidad de Harvard

Descubra las recompensas totalesde la Universidad de Harvard

Médico/Dental/Visión Ofrecemos una variedad de excelentes planes médicos, dentales y de visión. Toda la cobertura comienza a partir de su fecha de inicio.

Tiempo libre 3 - 4 semanas de vacaciones pagadas, descanso vacacional pagado, 12 días de enfermedad pagados, 11,5 días festivos pagados y 3 días personales pagados al año.

Jubilación Plan de jubilación financiado por la Universidad con adquisición de derechos después de 3 años de servicio.

Programa de ayuda a la matrícula Programa competitivo de ayuda a la matrícula, 40 dólares por clase en la Harvard Extension School y opciones de descuento a través de las escuelas de posgrado de Harvard participantes.

Transporte Harvard ofrece un pase de la MBTA con un 50% de descuento, así como otras opciones para ayudar a los empleados en sus desplazamientos diarios.

Wellness Options Harvard ofrece programas y clases a bajo costo o sin costo alguno, incluyendo manejo del estrés, masajes, nutrición, meditación y servicios de salud complementarios.

Acceso a Harvard Incluye instalaciones deportivas, bibliotecas, eventos del campus, así como muchos descuentos en todo el área metropolitana de Boston.

Puestos abiertos

Education Lending Outreach Coordinator

65902BR

Reporting to the Loan Servicing and Support Supervisor, the Education Lending Outreach Coordinator is responsible for supporting education lending products, processes and initiatives at Harvard Federal Credit Union (Harvard FCU).

Duties include providing support and customer service to members, retail, operations, and key stakeholders. This person is responsible for actively engaging members through the education loan lifecycle, managing member communication strategies, and establishing internal training programs. Working closely with the Education Lending team, this person helps to identify trends, areas for improvement, and seeks opportunities to enhance the member and internal partner experience

 

Agente de soporte para miembros

65527BR

The Support Center at Harvard Federal Credit Union is a full-service contact center servicing the Harvard community and affiliate organizations. The Member Support Agent provides timely and accurate information to all members in a courteous and professional manner. In addition, this individual identifies opportunities for “Surprise and Delight” by listening to the members, establishing personal connections, and proactively engaging the member with timely and thoughtful follow-up.

 

Member Services Representative

65559BR

Harvard Federal Credit Union (Harvard FCU) is seeking a dynamic, energetic employee with outstanding communications skills and a passion for customer service! Our ideal candidate will focus on providing an exceptional customer experience in all member touch-points, in-person, phone interactions and digital communications. Will be responsible for providing timely, accurate service to all customers.