Automated Support With IVY

Coming soon, we’re making it easier to get the help you need by phone. The Credit Union will be transitioning from a traditional touch-tone phone menu to a conversational phone system.

When you call, you’ll be greeted by IVY, our digital assistant, who will be available 24/7 to help with basic banking needs such as balance inquiries, transfers, and payments.

To use IVY’s automated services, you’ll need to set up a one-time PIN. You can also simply tell IVY what you need, and she can help connect you with a live Support Center representative, or our card services provider.